#32: Blueprint for a Thriving Pharmacy: Goals, Grit, and Growth with Jen Palazzolo

Blueprint for a Thriving Pharmacy: Goals, Grit, and Growth with Jen Palazzolo

In this empowering episode of Beyond The Pills, host Josh Rimany is joined by Jen Palazzolo, a pharmacist, entrepreneur, and founder of Flatirons Family Pharmacy and Wellness. Jen’s inspiring journey from building a pharmacy from the ground up to pioneering functional medicine and cellular detox programs offers listeners a comprehensive blueprint for success in today’s healthcare landscape. As a passionate advocate for patient-centered care, Jen reveals the transformative potential of pharmacies that go beyond traditional services to become community health hubs, focusing on holistic wellness and functional medicine.

Jen opens up about the challenges she faced, including overcoming her own health struggles and fears around money and success. She shares insights on the importance of educating pharmacy staff, creating a supportive work culture, and the power of patient engagement for achieving better health outcomes. This episode highlights the evolution of pharmacy, shifting from billable services to value-driven care, where investment in wellness and building strong practitioner relationships become essential. Whether you're an independent pharmacist, healthcare professional, or entrepreneur, Jen’s story illustrates how grit, goals, and growth can redefine healthcare and drive lasting success in business.

Powerful Points:

• Redefining Pharmacy: Jen’s vision for a pharmacy that goes beyond dispensing medications to deliver comprehensive wellness services.
• Building from Scratch: How Jen overcame personal and professional challenges to establish a thriving pharmacy and wellness center.
• Functional Medicine Expertise: Jen’s focus on cellular detox and holistic health services that empower patients and enhance outcomes.
• Creating a Strong Culture: The importance of investing in staff education, motivation, and a supportive work environment to build a successful brand.
• Shifting Paradigms in Healthcare: Embracing cash-based models, moving away from traditional billable services, and prioritizing value for patients and practitioners alike.

Chapters:

• 00:00:00 - Introducing Jen Palazzolo: Going Beyond Pills For Vibrant Health
• 00:03:31 - The Beauty Of Working In An Independent Pharmacy: Expanding Knowledge Through Exposure
• 00:06:41 - The Harmful Effects Of Estrogen Dominance And The Need For Education
• 00:11:24 - Improving Staff Education In Functional Medicine At A Pharmacy
• 00:14:18 - Confidence In A Knowledgeable Pharmacy
• 00:16:13 - Importance Of Staff Buy-in And Culture In Building A Successful Brand
• 00:19:19 - Building Relationships For Referrals And Patient Care
• 00:21:58 - Expanding The Landscape Of Healthcare: Shifting From Billable Models And Offering Value To Practitioners
• 00:27:45 - Investing In Health And Happiness: The True Value Of Experiences
• 00:31:04 - Attracting And Motivating A Team: Demystifying Fair Compensation And Incentives
• 00:35:19 - Effectively Communicating And Planning For Success In Functional Medicine
• 00:37:46 - Effective Communication: Sharing And Incentivizing For Success
• 00:41:54 - Embracing The Cash Model: Maintaining Control And Inspiring Action

Links & Resources:

• Flatirons Family Pharmacy and Wellness
• Contact: jen@flatironsrx.com
• Dilworth Wellness Center
• Josh Rimany on Twitter
• Josh Rimany on LinkedIn
• Josh Rimany on Facebook

Thanks so much for joining us this week. Want to subscribe to Beyond The Pills? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!